There are a variety of different channels that you may navigate through in order to handle your Thai Airways UK booking online. For those who prefer to conduct their business online, you have the option of using the official website of the airline or the mobile application. If, on the other hand, you are in need of expert assistance, you have the option of contacting customer service or going to the airline office in order to receive assistance in person.
Managing your booking with Thai Airways online can be done in the following manner.
Accessing Manage My Booking via Website
Visit Thai Airways ‘ Official Website
You can access the official Thai Airways website by opening the web browser on your mobile phone, laptop, desktop computer, or iPad/tablet.
Log in to Your Account
Log in to your account using the information that you registered with, such as your email address or the membership number for the Executive Club, and the password. In order to proceed, you will first need to create an account if you do not already have one.
Locate the “Manage My Booking” Section
Immediately following the successful completion of the login process, you will be taken to a new webpage that includes all of the available options, including Thai Airways manage my booking within the “My Trips” area. Due to the fact that you might need to travel to this option through the website’s menu options or account dashboard, it is either located at the top of the homepage or in the sidebar.
Enter Booking Details
Within the “Manage My Booking” area, you will be required to provide your Booking Reference Number (PNR) as well as the last name that is connected to the booking. Following that, you will need to obtain the individual reservation details for your reservation by clicking on the “Find my booking” or any other comparable option.
View and Modify Booking
Immediately after you have gained access to your reservation, you should extract all of the information that pertains to your flight details, itinerary, and any other booking particulars. At this time, the portal would also provide you with the alternatives that are available to you in order to amend the details of your journey, such as selecting your seat, indicating your meal preferences, changing your flight, or adding additional services, among other things.
Save Changes or Cancel Booking
After you have made the alterations that you want to make to your reservation, you should check them for any errors and then finalize them by following the instructions that are provided. If necessary, make any payments that are related to the flight details that have been amended.
Confirmation and Documentation
When the airline sends you an email or any other kind of communication, make sure to save the confirmation data that they provide for your reference.
Accessing Manage My Booking via Mobile Application
Download and open the Thai Airways mobile app.
Download the Thai Airways mobile app from the Google Play Store (for Android) or the Apple App Store (for iOS), and then launch the application on your mobile device from the respective app store.
Login to Your Account
To access the “Manage My Booking” section of your account, you must first log in to your account using the associated credentials.
Enter Booking Details
Please enter your Booking Reference Number (PNR) as well as the last name of the principal passenger who is involved with the reservation.
View and Modify Booking
Once you have access to your booking, you should look over the flight schedule as well as the exact details. In a manner analogous to that of the website, factors such as seats, meals, cheap flights, or additional services can be modified as required.
Save Changes or Cancel Booking
Make sure to save any modifications that you make to your reservation using the app. If you no longer wish to proceed with the reservation, you can either follow the automated system to confirm and finalize the revisions, or you can proceed to cancel the reservation.
Confirmation and Documentation
You should check that the booking details have been changed, and you should save the information that is provided within the app for future use.
Benefits of Online Management
- Access to your booking details and the ability to make adjustments from any location with an internet connection is a convenient feature.
- Immediate Updates: Any modifications that are made online are reflected in real time, which guarantees that the information is accurate and up-to-date.
- Self-Service: This feature allows passengers to take responsibility for their own trip by allowing them to manage their reservations in accordance with their individual tastes and requirements for travel.
- Flexibility: You have the ability to make changes to your reservation at any moment and modify your travel plans to meet your requirements in the most effective manner.
- Time-saving: You can avoid sitting on hold, standing in long lines at the airport, or visiting physical offices by easily accessing and making changes to your booking online within minutes. This will save you time. You will therefore save both time and money as a result.
- Safe: Every single one of the payments that are made online is encrypted and protected in order to guarantee a smooth transaction that adheres to the highest standards of privacy and security.
- Everything is at your fingertips: Regardless of the type of flight alteration you desire, everything you need is there at your fingertips.
Therefore, this is the way that you can choose to manage your bookings for Thai Airways in the United Kingdom online through the website or mobile application.
